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OakLabs Privacy Policy

We at OakLabs are committed to respecting your privacy.
By accessing the features on our websites, registering for and/or using any of our services ("Services"),
you ("User") signify that you have read, understood, and agree to this Privacy Policy.

© 2018 OakLabs GmbH

1. What does this Private Policy cover?

This document covers how OakLabs collects and uses information when you use any of the services offered through oak-labs.com including all related pages (“Site”). Furthermore, it explains the safeguards we use to protect that information. If you do not accept this Privacy Policy, you should not access the Site and/or use or register for any of our Services.

3. What information about users does OakLabs collect?

Our primary goal is to provide you with a friendly, customized, and efficient experience and more importantly enable you to take full advantage of our Services. Therefore, OakLabs collects the following types of information:

Information that you enter while registering for or using Services on our website: When filling out a contact form, registering for a newsletter, an information service or any other service offered on our website, your full name and e-mail address are an obligatory input. Further personal information may be provided by you, e.g. picture, additional e-mail address, institutional affiliation and further contact details such as postal address.

Information about how you use the Site: When you visit the Site, we collect basic information such as your IP address to track and aggregate non-personal information. Also, we receive and store information about your usage of our Site including what features you access and the frequency with which you access them. Knowing this information allows us to improve the site and make it better fit the needs of OakLabs users and visitors.

Information from other sources. In order to enhance our ability to offer you customized Services and Site experience, we may obtain or merge your personal data with data obtained from other parties for the same purposes.

Cookies: When you visit our Site, we may use “cookies”. A cookie is a small file placed on your device. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide to you with advertisements, offers or other content tailored to your research and to evaluate how our Site is used. Cookies allow us to personalize the Services for you. You can block cookies through your web browser if you do not want OakLabs websites to use cookies.

4. How OakLabs uses your provided information

We use the information we collect to provide our Services to you and deliver content depending on the nature of your request or the Services you registered for.

Communication: OakLabs uses your data to contact you in regard to specific information you asked for, information about changes to our Site and Services and special offers open to OakLabs Service Users. You may opt-out of being contacted by us by sending an email to privacy(at)oak-labs.com or by unsubscribing through an opt-out link in an email. Should you opt-out, OakLabs reserves the right to send you notices regarding any open orders or customer service requests you may have. If you elect to use our referral features for informing a colleague about our Site and Services, we will ask you for the colleague’s name and email address. You agree that you have the required consent to disclose your colleague’s name and email address to us for this purpose. OakLabs stores this information to send this invitation and to track the success of our referral program. Your colleague may contact us at privacy(at)oak-labs.com to request that we remove this information from our database.

Market Analysis: At times, OakLabs will collect, retain, and make use of your personal data for market analysis. This data is used only in the aggregate. We may also provide and distribute statistical information to our partners about how often users use our Site and our Services.

Promotion and Newsletter: We will occasionally send you information on products, services, special offers or promotions. You may sign up for these e-mails on our home page. In order to respect your privacy, an unsubscribe option will always be available in our e-mail communications as well as by emailing privacy(at)oak-labs.com .

Newsletter-Tracking: Our newsletter contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in e-mails that are sent in HTML format to allow recording and analysis of log files. This allows a statistical analysis of the success or failure of online marketing campaigns. Using the embedded tracking pixel, we can see if and when an email was opened by a User and which embedded links were invoked.

5. Will OakLabs share any information received?

OakLabs will not sell, trade, rent, or otherwise disclose your personal and professional data, other than as stated in this Privacy Policy and in the Terms of Use, unless you give us the written or electronically transmitted permission to do so. You should understand that no security measures are perfect or inviolable, and while OakLabs makes reasonable effort to preserve the integrity of the privacy structure at the Site and in the Services, you post your data at your own risk. OakLabs is not responsible for circumvention of any of our privacy settings. OakLabs cannot guarantee that the data you submit through the Site and Services will not be viewed by unauthorized persons. In the event of a security breach, we will notify the affected Users and repair the breach in a reasonable amount of time. Users should report any unauthorized activity or unauthorized use of information to privacy@pcrdrive.com as soon as they become aware of such activity. Unauthorized use of personal and professional data violates this Privacy Policy.

SSL encyrption: This site uses SSL encryption for security reasons and to protect the transmission of confidential content that you send to us as a site operator. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.

If SSL encryption is enabled, the data you submit to us cannot be read by third parties.

Change of business: In the event of a change in business practices such as merger, acquisition by another company, consolidation, liquidation, or reorganization, User information may transferred or sold by us. If OakLabs GmbH, or substantially all of its assets, were acquired or if there were proposal to acquire OakLabs GmbH or its assets, User information would be one of the assets that are transferred as a part of of the process of sales. Were this occur, we would strive to require any acquiring entity to adhere to the policies set forth in this Privacy Policy. OakLabs GmbH reserves the right to terminate access to Users at any time with or without cause.

Agents and service providers: OakLabs works with other companies to perform tasks on our behalf and in order to provide information technology services to its Users. We provide these companies with the only personal information they need to perform the services we request and require that they will operate under consumer confidentiality agreements with OakLabs.

Adobe Typekit: This site uses uses so-called webfonts, provided by Adobe, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you use must connect to Adobe’s servers. As a result, Adobe learns that our website has been accessed via your IP address. The use of Adobe Typekit is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of GDPR Art. 6(1) lit. f.

If your browser does not support web fonts, a default font will be used by your computer. More information about Adobe Typekit can be found at https://www.adobe.io/apis/creativecloud/typekit.html.

Google Analytics: If you agree to the Terms of Use and this Privacy Policy, Google Analytics, a web analysis service of Google Inc. (“Google”) is used on this website. The use includes the “Universal Analytics” operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous User ID and thus analyze a User’s activities across devices.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how Users interact with the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We would like to point out that on this website Google Analytics has been extended to include IP anonymization in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en.

Purposes of the Processing. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use.

Transfer to Third Countries. Personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission’s adequacy decision. You can download the certificate https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI here.

Duration of Data Storage. The data sent by us and linked to cookies, User-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Rights of the Persons affected. You can revoke your consent at any time with effect for the future by blocking the storage of cookies and setting your browser software accordingly. However, we would like to point out that in this case, you may not be able to use all functionalities of this website to their full extent.

Google Maps: This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of GDPR Art. 6(1) lit. f.

For more information on how to handle user data, please refer to Google's Privacy Policy: https://www.google.com/policies/privacy/.

Google Web Fonts: This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you use must connect to Google’s servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of GDPR Art. 6(1) lit. f.

If your browser does not support web fonts, a default font will be used by your computer. More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://www.google.com/policies/privacy/.

Hotjar: This website uses Hotjar, an analysis software of Hotjar Ltd. (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). With Hotjar it is possible to measure and analyze the usage behavior (clicks, mouse movements, scroll heights, etc.) on PCRdrive. The information generated by the “Tracking Code” and “Cookie” from your visit will be transmitted to the Hotjar servers in Ireland and stored there. The tracking code collects the following information:

The following information can be recorded by your device and your browser:

  • The IP address of your device (collected and stored in an anonymous format)
  • Screen size of your device
  • Device type and browser information
  • Geographical position (only the country)
  • The preferred language to represent our website
  • Log data

The following data is automatically generated by our server when Hotjar is used:

  • Referring domain
  • Visited pages
  • Geographical position (only the country)
  • The preferred language to represent our website
  • Date and time when the website was accessed

Hotjar will use this information to evaluate your use of the platform, to produce reports of use, as well as other services related to the website use and internet evaluation of the website. Hotjar also uses third-party services such as Google Analytics and Optimizely to provide services. These third parties may store information that your browser sends during your visit of PCRdrive, such as cookies or IP requests. For more information on how to store and use Google Analytics and Optimizely data, please refer to their respective privacy policies.

By continuing to use this site, you consent to the above processing of the data by Hotjar and its third parties as part of their privacy policies. The cookies that Hotjar uses have different lifetimes; some remain up to 365 days, some remain valid only during the current visit.

You can prevent the collection of data by Hotjar by clicking on the following link and following the instructions there: https://www.hotjar.com/opt-out.

6. User rights

Right to Objection: Any person affected by the processing of personal data shall have the right granted by the European directive and regulatory authority to object at any time to the processing of personal data collected on the basis of GDPR Art. 6(1) lit. e or f. This also applies to profiling based on these provisions.

Right to Data Portability: You have the right to submit data, that we process on the basis of your consent or in fulfillment of a contract, to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent that is technically feasible.

Information, Blocking, Deletion: You have the right to free information on your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to rectification, blocking or deletion of this data. For further information on personal data you can contact us at any time at the address given at the end of this Privacy Policy.

7. Conditions of use

Registration age: Registration at our Site and use of or access to our Services are not intended for people under the age of eighteen (18). By registering with OakLabs, you represent and warrant that you are 18 years of age or older and that you agree to and will comply with all of the terms of this Privacy Policy.

Registration at OakLabs and usage of Services: When registering at our Site and using our Services you agree to the following:

  • All data you provide are accurate, truthful, complete and current
  • You will maintain the security of your password, if applicable

8. Changes to policy

OakLabs GmbH reserves the right to revise, update or amend this policy at any time. If we do so we will notify you by posting the revised notice on our Site in advance or sending you an email. This Privacy Policy applies to the current OakLabs website and to all subsequent versions.

9. Questions or concerns

Your privacy is important for us. If there are any questions regarding this Privacy Policy you may contact us using the information below.

OakLabs GmbH, Neuendorfstr. 16B
16761 Hennigsdorf, Deutschland

+49 (0) 3302 2 07 13 90